Thank you for purchasing women’s swimwear from our website. To ensure a smooth and pleasant shopping experience, we have established the following refund and return policy:
Return Request Period If you are not satisfied with the received item, you can submit a return or refund request within 14 days of receiving the item. Requests submitted after this period may not be processed.
Return Conditions To ensure smooth return processing, returned items must meet the following conditions:
The item is unworn, unwashed, and undamaged.
It must be in its original condition with all tags and sanitary pads (if applicable).
The original packaging and related accessories must be retained.
If the returned item does not meet the above conditions, we may not be able to process a refund.
Return Request Process To request a return, please contact us first via customer service email and provide the following information:
Order Number
Reason for Return
Product Photos (if there is a quality issue)
After confirming your return request, we will provide you with specific return instructions.
Return Address
Return Address: 9366 Mandale St, Bellflower, CA 90706
Refund Processing Time
Once we receive and inspect the returned item, if it meets the refund requirements, we will refund it to your original payment method within 3 business days. Actual arrival time may vary depending on the bank or payment institution.
Shipping Costs
Unless there is a quality issue, shipping damage, or the wrong item was sent, return shipping costs are the buyer’s responsibility. Shipping costs for the original order are generally non-refundable.
Non-Returnable Items
The following items are generally not eligible for return or refund:
Worn, washed, or used swimwear
Items with sanitary pads removed
Items damaged due to human error
Clearance or sale items (unless there is a quality issue)
Customer Support
If you have any questions about our refund or return policy, please contact us via the customer service email address provided on the website. We will assist you as soon as possible.
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